A Lesson in Tenacity

I hit my threshold of office occupancy for this afternoon so I headed to the nearest Starbuck’s for an iced Americano and renewed inspiration. After getting my drink I took a seat on one of the soft chairs facing the windows. As I began to read I realized the woman sitting behind me is using this space as her coffice too. Rather than reading or typing she is making cold calls attempting to generate appointments.

Over and over her pleasant voice recites a version of the following script: “Hello, my name is Marie and I would like the opportunity to review your insurance coverage and see if you are getting the best coverage for your insurance dollar.” Over and over she makes her pitch with kindness. Sometimes she gets hung up on before she finishes her first phrase. Others wait until the end. I can tell some people give her excuses of why they aren’t interested or that they aren’t the right person to talk to. Her tone hasn’t changed. There is no discouragement in her voice. She doesn’t seem to take any rejection as personal. She just says “thank you,” and calls the next.

I don’t know if this is a new job, old job or whether or not this is her dream job. What I do know is that Marie is relentless…not in the high pressure sales way but rather in knocking on proverbial doors way. Somewhere along the line she decided that if she was going to sell insurance she was going to do the hard work of talking to people she doesn’t know, making contacts and chasing down leads.

There are a few things I’d like to give myself to in the last third of my life.

  • I want to love well.
  • I want to walk with leaders in ways that will facilitate health and longevity.
  • I want to help people exchange caricatures of God for a clearer portrait.

I came to the coffice hoping for inspiration. I got it…and a lesson in tenacity.

The video I posted yesterday reminded me that fear can derail my dreams. Today I am confronted with the fact that our dreams won’t happen without dogged determination. So in the words of Marie (who continues to make calls behind me) “Thanks for your time and have a great day! Goodbye”



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